How to Qualify for IMDA's OCRM Grant: A Step-by-Step Guide for Singapore SMEs

The Infocomm Media Development Authority (IMDA) offers the Omni-Channel Retail Management (OCRM) solution as part of the SMEs Go Digital programme. This grant helps Singapore SMEs adopt digital solutions to improve their retail operations.

What is the OCRM Grant?

The OCRM grant provides up to 50% funding support for pre-approved digital solutions that help retailers:

• Manage inventory across multiple channels
• Process orders from various sales platforms
• Gain visibility into business performance
• Improve operational efficiency

Grant Coverage

Eligibility Criteria

To qualify for the OCRM grant, your business must meet these requirements:

Business Requirements

1. Registered in Singapore - Must be a business entity registered with ACRA
2. At least 30% local shareholding - Singapore citizens or PRs must hold at least 30% of shares
3. Group annual revenue - Not exceeding S$100 million OR group employment not exceeding 200 employees
4. Operating in Singapore - Business operations must be based in Singapore

Sector Requirements

The OCRM grant is designed for businesses in:

• Retail (physical stores, e-commerce, or both)
• Food & Beverage
• Wholesale trade
• Logistics and distribution

Step-by-Step Application Process

Step 1: Check Your Eligibility

Before applying, verify that your business meets all criteria.

Step 2: Choose a Pre-Approved Solution

Select from IMDA's list of pre-approved OCRM solutions. When evaluating options, consider features, scalability, integration, and support.

Step 3: Get a Quotation

Contact your chosen vendor to discuss requirements and receive a detailed quotation.

Step 4: Apply on Business Grants Portal

Log in to the Business Grants Portal using CorpPass, select the SMEs Go Digital programme, and submit your application.

Step 5: Await Approval

Processing typically takes 4-6 weeks. Do not start the project before receiving approval.

Step 6: Implement the Solution

Once approved, sign agreement with vendor, begin implementation, complete training, and go live.

Step 7: Claim the Grant

After implementation, gather all invoices and receipts, submit claim through Business Grants Portal, and receive reimbursement.

Tips for a Successful Application

Do's

• Apply before starting the project
• Provide accurate information
• Keep all documentation
• Communicate with your vendor
• Plan for implementation

Don'ts

• Don't wait until the last minute
• Don't underestimate training needs
• Don't ignore integration requirements
• Don't forget ongoing costs

Common Reasons for Rejection

1. Incomplete documentation
2. Ineligible business type
3. Previous claims for same solution
4. Project already started
5. Exceeding revenue threshold

Conclusion

The OCRM grant is an excellent opportunity for Singapore SMEs to digitize their retail operations at reduced cost. Don't miss out on this support.

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SellnChill is a pre-approved OCRM solution provider. Check your eligibility [blocked] and speak with our OCRM specialists to get started.